5. 220Tried numerous times to switch off the recent web safe addition from Virgin Media banning access to most web addresses. You’ll then be able to use your same old phone to make. Click Settings Here you’ll see the two filters – one for Virus Safe and one for Child Safe protection. Sorry to hear about this issue with changing your safesearch settings via My VM 👉 virg. 67. Highlight the show you want. The only person able to manage (and turn off) BT Parental Controls is the account holder, and they'll receive email notifications when changes are made to the settings - useful if someone else in the household tries to override them. Go to your browser settings and click Advanced settings. You can also call 0345 6000 789 on the mobile phone used to activate parental control to deactivate it. See all your connected devices and pause WiFi to individual ones whenever you like – perfect for when it’s the kids’ bedtime. Follow these easy steps: 1. Virgin Media; My Virgin Media; Shop;. If you're still having issues changing your settings, please let us know. Virgin Media; My Virgin Media; Shop; Help;. Virgin Media states “Web Safe automatically blocks access to sites it believes are either unsuitable for children, fraudulent or contain viruses. Virgin Media takes online safety seriously. 1. I have just joined Virgin Media and I am trying to access some websites but get a message saying child safe settings have blocked these sites. Log in to My Virgin Media. Log in to your Virgin Media account using your email address and password. Virgin Media customers can get. Your online account, will give you access to your bills, show your package details, diagnose any possible faults and monitor any orders and appointments you may have. Learn more Have I helped? Click Mark as Helpful Answer and solved, or use Kudos to say thanksWeb Safe Problems. Select the SPAM setting you’d like to use: Reject All Spam messages. Sorry to hear about this issue with changing your safesearch settings via My VM 👉 virg. Log in to My Virgin Media. Virgin Media takes online safety seriously. Please look out for it in the top-right, purple envelope. More about Web Safe. Switched On Families. Web Safe blocking access to sites when using Edge browser but not when using other browser protonvpn. I have tried switching them on and then off multiple times. This looks like a wider Virgin Media issue but I’d be delighted if someone knows of a fixIf you are a Virgin Media customer, then you may want to access the router settings at some point. QuickStart, set up and connections. We’ve just got Virgin Media Broadband. No, you can keep using the same phone you’ve always used. After switching Web Safe off confirm changes by refresh page, press Ctrl + Shift + R; Child Safe and Virus Safe should be reported as off. That said, the more you know about the web, the better understanding you. Hi , Thanks for coming back to me. If you want to turn it off again, you can do so whenever you like. Thanks!Web Safe turned off but still blocking websites. com and we’ll look into them. Search for proxy sites. Changing network settings to use any Public DNS should re-gain full access for the device. Account - Cable. When I try to mess with the settings on My Virgin Media I get a message saying “ Sorry the changes you made. All of them would fall under a "Proxy/VPN" type category. Virgin Media. How to bypass Virgin safe search? Accessing Websites Blocked By Virgin Media The easiest way to access websites blocked by your ISP is by connecting to a VPN. 0. As far as bypassing Virgin Media IPTV restriction, CyberGhost VPN is as good as it gets. Then click on Parental Controls and turn it off. com, minecraft. If you are having WiFi issues then be sure to check out our guide on the 5 most common Virgin Media WiFi issues right here. Simply uninstall the Virgin Media Connect app and you. 168. Select Parental Controls in Virgin Media Web Safe. It seems impossible to turn it off. Chatter and natter. The VIP in SafeSearch VIP refers to a Virtual IP which is an IP address that can be routed internally to multiple Google servers. There is a title above the email listing when I open the web email display page saying "Autoforward is active" I click on the cancel (x) button but it reappears each time I reopen the page. If you changed the computer's network settings to use any Public DNS does that re-gain access. - 5397856. For more tips on how to keep your kids safe online, visit Internet Matters. Select the Settings cog in the top right-hand corner. No, you can keep using the same phone you’ve always used. Options. Thanks for the quick reply. Or you can select the Catch Up & On Demand option from the Home menu and take your pick. My Virgin Media App. It’s easy to turn on. Direct messaging is automatically disabled for registered accounts. More about Virgin Internet Security. 222 and 208. Hi @Lauris123, Thanks for your post, and a warm welcome to our Community Forums. Virgin Media has worked with the UK Council for Child Internet Security (UKCCIS) to develop five top tips for parents regarding child safety. . Activate Web Safe In order to avoid future infections it is recommended that you turn on Virus Safe, which is available as part of our free Web Safe service which can be found within My Virgin Media. Set the vpn to port 80 or 443 - these are the ports that 99% of all traffic goes through so they don't block them. Cannot turn off web safe I want to be able to access a website and therefore need websafe to be turned off but the option does not allow - 5369625 Browse Virgin Media Virgin Media Community Hi, I’m using the Virgin TV Go app on an IPad Pro. Options. In response to lotharmat. Then, under Virgin Media Mail app password tap Generate new App password and follow the instructions. 123. We would like to show you a description here but the site won’t allow us. Looks like it's not toggling off / on at virgin media end. In order to check the settings, I will just need to take a few details via private message. Simply open the Google Play Store (formerly Android Market)There are different levels of filtering, and you can even pick individual web sites. Virgin Media’s Web Safe blocks access to websites with viruses, as well as protecting you from malicious sites. 2. Report. We'll be mor. I am trying to turn on the web safe settings but it's not working. via the Virgin Media online account - disable Child Safe. The Virgin Media Hub 3. Despite this, Certain websites are still being blocked with the virgin media message that my child safe options are blocking the site. Hi timcollier1965 Thanks for posting and welcome back to the community. Web Safe works via Virgin Media's DNS and to confirm if that is the case go to and confirm the reported AS Name is Virgin Media. Virgin Media Internet Security is an award-winning antivirus software that offers customers safe browsing without the threat of viruses, malware, phishing and other dangers. My question is why are so many Virgin media users seeing these Access Denied issues compared to other service providers?Issue has been flagged to the forum team; be aware it can take them a few hours / days to respond. Doesn't work in Igconito, Chrome Browser, Edge or Safari. Manage Your Account. 0 not useful. Feel confident in letting your child learn and play online, with parental controls through Virgin Media’s Web Safe. Stream from Virgin Media. Once you have completed step 3, your authenticator app will display a One-Time Passcode (OTP). Just sign into My Virgin Media and. What AS Name is reported when you visit following example shows an AS Name of Virgin Media:. In order to keep a copy of the E-Mail, enable Keep a copy. SpeedWhy is my virgin media WiFi saying weak security? If you have a Virgin Media Hub and are using iOS 14, you might have seen a message alerting you to “weak security” on your WiFi connection. Options. If issue persist post back here and in the meantime consider manually. Just knowing what they’re doing and who they’re talking to is usually enough to guide them from trouble. Thank you!Free returns Within 90 days. Login in the the Virgin Media online account and try the to enable websafe. Our Web Safe settings are : ++ Virus Safe - Enabled ++ Child Safe - Disabled I dare not revisit that page as what we have works for us. QuickStart, set up and connections. We would like to show you a description here but the site won’t allow us. Navigate to the My Apps tab and select Web Safe from the menu. 168. Hi, can you help me, I have the same issue where I want to turn off web safe but am unable to access the manage settings page for the web - 5104291. Virgin Media help and support. I contacted support and they turned off the child safe setting but it's the virus safe I needed to be turned off 0 KudosFix your broadband WiFi Pods and Boosters Complaints Encountering problems with your Virgin Media services or products? Then look no further than our Virgin Media help and. Top five tips for parents. Our speed is great on our phones and my MacBook. This latest future-proof WiFi standard, which will work with Virgin Media’s existing DOCSIS 3. Within 30 daysHere's how to set up SafeSearch on your phone: Open the Google app on your iPhone or Android. 4. net, pubg. How To Turn Off Virgin Media Parental Lock (2023)In today's video i will cover parental control virgin media,virgin media web safe,virgin media web safe sett. I switched it off then when I switched it back on it had lost all of the settings I previously had including a couple of web sites that I was allowing through. You’ll then be able to use your same old phone to make. Turn on suggestions. If you don’t have any online security yet, you can try our Virgin Media Internet Security on PC or Mac. Learn how you can change Web Safe settings to turn Child Safe off. You can manage your Web Safe settings easily and conveniently online, by signing into your My Virgin Media account. 8. To activate Virgin Media Parental Controls select ‘ACTIVATE’. kkayadi • 2 days ago. on 19-07-2023 11:04 Hi thank you fir the reply. Although Virgin Media WiFi includes content protection, to make. The new fibre phone line is designed to work with the same phones as the old copper line. It blocks potentially harmful sites, such as those that may contain viruses or extreme content that isn’t necessarily illegal to view. It’s easy to turn on. Networking and WiFi. you have confirmed that Virgin Media's DNS is being used via the AS Name shown by 1. Hi , No problem at all! I'll send you a Private Message to confirm a few details, so please keep an eye out for an envelope at the top right corner of your Forum page. There’s many more methods that are probably better including using a VPN service – but the ease with which these filters can be bypassed. 168. Virgin Media Internet Security works even when you’re out and about – keeping your devices protected even when you’re not connected to our network. Turn off all Spam filtering. To turn off or remove your Virgin Media Parental Control, do the following: Log in to your Virgin Media account. Select SPAM Settings. Uncheck the ‘Enable Web Safe’ box. To disable Virgin Web Safe and access sites and services blocked by it: Sign in to Virgin Media. Click on Plans and device. This is a workaround for when Child Safe & Virus does not or cannot be turned off. Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. 4. Click on Plans and device. This is a workaround for when Child Safe does not or can not be turned off. My Virgin Media App. Doesn't work in Igconito, Chrome Browser, Edge or Safari. Reply. If you're still having issues changing your settings, please let us know. If your Virgin Mobile is connected to your home broadband, you can browse protected. Hi thank you fir the reply. We recommend keeping Virus Safe on. Changing the computer's network settings to use any Public DNS should re-gain full access. We'll go over how to set up the filter, what. There you’ll find handy info on how to manage your O2 account and bills online, check your usage, make payments, unlock your device and more. It seems to be a common problem that websafe and child safe cannot be turned off which is why im here! I also cannot contact virgin media any other way except phone call which i dont have time for so please can someone fix webchat and alao help me with turning off websafe and childsafe as my broadband is. Open a search engine of your choosing. --. What’s more, it’s compatible with all. not the VM Hub. Encryption means that the WiFi signal is scrambled so that unauthorised computers and devices are unable to understand the data being transmitted across your WiFi network. There is no cause for concern, and your WiFi is still completely secure. on 19-10-2022 07:04. Home Phone. Options. Regards, Steven_LThe appearance of Web Safe has changed slightly in the last few days. Log in to your Virgin Media account. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. The Auto forward window opens. Virus Safe prevents you from accessing web sites which may be fraudulent, or contain harmful malware and viruses. 9. Either the customer can't move the sliders or they can but without effect. You can manage your Web Safe settings easily and conveniently online, by signing into your My Virgin Media account. FWIW when using the Web Safe Settings link to the old site's page you must already be signed in otherwise it will show the new site's page — NB only works when using a desktop or laptop AFAIK 0 KudosGo to the My Apps section, and select Parental Controls with Virgin Media Web Safe. It only appears when using Microsoft Edge as the browser. You can go look up how to change the DNS in whatever operating system you are using yourself. So there is a list of the following possibilities: 1) Blocked IP . 1. Please check the red bar at the top for a message from myself. And possibly the best thing about Web Safe is it comes with all our broadband packages, absolutely free. Los1709. To deactivate Virgin Media Parental Controls select ’DEACTIVATE’. Follow these steps to turn off Virgin Web Safe: Note: Even with these settings turned on, you can use a VPN to bypass them. I'm more than happy to send you a PM to pass security and get this sorted for you - please expect this PM to arrive shortly and respond when you can!Step 3 If the fraud originated from a text message, forward the text free of charge to 7726 and we will work to block the number from our network. I contacted support and they turned off the child safe setting but it's the virus safe I needed to be turned - 5369501. Child Safe show is off but it's on and can't change it. QuickStart, set up and connections. 1. While we’d recommend keeping Web Safe active, the choice to use Web Safe is up to you, and there may be situations where you don’t. Restarting the Hub will not help as it is the VM DNS and not the Hub that is causing the problem. To enable or disable each level of protection toggle 'Turn Off' or 'Turn On' and click apply. . Status: Offline. Sorry to hear of the issues with the web/child safe. After that, click onManage services. Learn. How to turn off guest network. Virgin Media Web Safe Step by step guide 9 Then you can select ‘Websites’. A VPN circumvents restrictions by encrypting and sending all of your traffic through a tunnel that is decrypted once it reaches the VPN server. To stop automatically connecting to our WiFi hotspots, you’ll need to delete the Virgin Media WiFi profile on your device. Virgin Media also offers an additional security tool called F-What AS Name is reported when you visit following example shows an AS Name of Virgin Media:. Reply. 4. I need parental child lock turn off on my virgin media broadband . Security matters. Welcome to the community and thanks for taking the time to post your issue on the forums. This is a place to discuss everything related to web and cloud hosting. 67. 8. Restarting the Hub will not help as it is the VM DNS and not the Hub that is causing the problem. Follow these easy steps: 1. 123. Browse Virgin Media Virgin Media Community. A VPN circumvents restrictions by encrypting and sending all of your traffic through a tunnel that is decrypted once it reaches the VPN server. So frustrating,Here are our top tips to help you on your way. Here are our top tips to help you on your way. Activate Web Safe. To turn off your guest WiFi network, visit your network settings by entering 192. In order to avoid future infections on your home network it is recommended that you turn on Virus Safe, which is available as part of our free Web Safe service which can be found within My Virgin Media. 1. ThanksAdvanced threat protection without all the admin. Account - Cable. Login in the the Virgin Media online account and try the to enable websafe. on 02-09-2023 18:58. com 194. Click: Settings. Confirm the Wi-Fi Hotspot is turned off: To double-check that the Wi-Fi Hotspot is indeed turned off, you can try connecting to the network using another device. Please note that doing so will reduce your online protection, but as Virgin has included some sites in their blacklist. To do this: Go to Settings > General > Profiles & Device Management, Choose the WiFi network profile to remove main Virgin Media WiFi profile, Select Remove Profile. Virgin Media Web Safe Log in to your My Virgin Media account. You are able to customise your settings, for example block access to known fraudulent websites or those that aren’t suitable for children. Tap Manage next to Manage your Virgin Media Mail app password under Virgin Media Mail c. Networking and WiFi. This is the same message that I get from numerous sites. Forum; Apps. 1. We give all our customers a complete, market leading security package called Virgin Media. Select the Settings cog in the top right-hand corner. The first is categories. Feel confident in letting your child learn and play online, with parental controls through Virgin Media’s Web Safe. 1 useful. As far as i am aware the firewall wont be active in modem mode which will disable all router functions including the firewall. Click Apply. This allows you to choose the type of content you can restrict. Enable the Auto forward button . Virgin Media takes online safety seriously. These categories will remain blocked until you turn Child Safe off. Home Phone. When you switch, you’ll be provided with an adapter, which you can use to plug your phone into the Hub – that’s all there is to it. Phone. Click: My Apps. Use the old Web Safe page (shown on left) until Virgin Media resolve ongoing. Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. 0 Kudos. This includes restricting children from accessing inappropriate or adult content. 1/. Use this also turn off web safe Reply reply. You don’t need to be a web wizard to know how to take care of your kids online. Sign in or register for My Virgin Media, click on 'Account Settings' > 'Online security' > toggle 'Child Safe' off (so it's grey instead of purple). Highlight the show you want. Sorted now, had to pinhole it. The new fibre phone line is designed to work with the same phones as the old copper line. I advise that Virus Safe - Enabled Child Safe - Disabled ( if Enabled expect to bloc access to Conf Calls, Messenger Apps, Social Media. ” This is generally a useful feature; however, it can sometimes deem VPNs as unsafe and will block them. AS Name. Virgin is still working on a more flexible system. It works with any device connected to your home network to block websites with viruses or malicious and unsuitable content. Yes it is possible, log into the hub’s web interface on 192. Please enter your email. Bypass Child Safe & Virus Safe. I just got a URL from the IT team for the VPN. 2. Give it until 6pm and see if it allows you to save the choice made. 2. Bypass Child Safe & Virus Safe Below are workarounds for when Child Safe & Virus Safe does not or cannot be turned off in the Virgin Media online account. My child safe settings are off but are currently blocking sites regardless. Networking and WiFi. It's easy to turn on. Web Safe only works on devices connected to your Virgin Broadband at home. I added it to the 'allowed websites' list, and it's working fine. You can use our internet security on as many devices as you want and pay nothing for the first 3 months of protection. Hello, I moved home so I got a new virgin media plan, I turned off the parental controls on web safe but still I can't access to some websites like reddit, the national lottery or even some sites with adult content, I have just double checked that they were off but it doesn't seem to change anything. Networking and WiFi. Virgin have a spammy DNS hijacking service. Verified account Protected Tweets @; Suggested usersVirgin Media Web Safe is included within your Virgin Media broadband package to help protect any device that is connected to your WiFi. Virgin Media Web Safe is included within your Virgin Media broadband package to help protect any device that is connected to your WiFi. Any - 5320464. 8. Just sign in to My Virgin Media and change your settings. You are able to customise your settings, for example block access to known fraudulent websites or those that aren’t suitable for children. Does Web Safe work on Virgin Media WiFi. Account - Mobile. To turn parental controls off on Android, you need to go to the Play Store. It’s important you choose a passcode that’s different to the one you use to unlock your device. 100. Home Phone. Click Mark as Helpful Answer and solved, or use Kudos to say thanks. Any website unsuitable for children is blocked by default. Here’s how you can access the Virgin Media router settings: 1. Virgin Media Internet Security works by scanning each file downloaded onto your PC and attempting to block any malicious website before it reaches your computer. com email address, select your provider as virginmedia. The. You can also call. I have the same problem as well, I have just checked my online security controls and it's all turned off. on 02-09-2023 18:58. if Hub is in modem mode and third party router is used then configure router to use Virgin Media. Parental controls are a set of tools designed to protect and keep children safe online. Access your bills, diagnose faults and manage your package. CyberGhost VPN is operated by Kape Technologies – the company behind PIA. Any website unsuitable for children is blocked by default. 222. Settings. You can find more information about advanced hub settings if ever needed here 👉 How to set up Virgin Media broadband | Virgin Media Help . 1. Web Safe only works when you’re connected to your Virgin Broadband at home. I have web safe switched off but still certain sites wont load. Your online account, will give you access to your bills, show your package details, diagnose any possible faults and monitor any orders and appointments you may have. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn how you can change Web Safe settings to turn Child Safe off. Browse Virgin Media Hub 5 Change Wifi Password How To Change Your Virgin Media Hub 5 Wifi Password sell products, solutions, and more in your community area. Hi thank you fir the reply. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. Go to Account settings, then Account details b. Discover the web for yourself. Go to My Apps. . If you can't figure it out, maybe you aren't ready for unfiltered internet access just yet. Virgin Media recommends a regular reboot of its routers which allows these digital workhorses to clear any issues that may have built up during hours of endless downloads and video streaming. Qurento. Account - Cable. A PIN will always be needed to watch certain programmes with an age rating, whether they are live or recorded. Simply sign into your Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. This is a workaround for when Child Safe & Virus does not or cannot be turned off. 8. Virgin Media takes online safety seriously. in the display area. Joining in. 168. 100. Post reviews of your current and past hosts, post questions to the community regarding your needs, or simply offer help to your fellow redditors. " I've tried a few times on my brows. This will allow you to. 0 Kudos. Accessing the settings of your Virgin Media router is essential if you want to make any changes, such as changing the wireless password. The Auto forward window opens. Account - Mobile. . Firstly, turn off your device and disconnect from the network. 8. Click on the Manage Web Safe button. Get extra security on your devices, too, and sign up to Virgin Media Internet Security powered by F-Secure – our award-winning security tool that gives online protection on unlimited devices. If the AS Name is not Virgin Media then look at whether the DNS settings is manually set on the device or, if using the Hub in modem mode, on the router. Whilst waiting for the forum team consider trying the following: when changes fail to save press Ctrl + Shift + R to reload page and confirm current state of Web Safe. Virgin Phone Switchover. Learn how you can change Web Safe settings to turn Child Safe off. Virgin Media also offers an additional security tool called F-Then from the device on which you use the VPN try manually setting the DNS to Quad9 or something similar; Web Safe protection will no longer apply to this device. Thanks for reaching out to us. If you haven’t got an account click the ‘Create Your Account’ button. You can switch Web Safe on or off whenever you want, but it comes automatically switched on when you purchase your package.